Thank you for choosing CAIMS Institute for your hospitality education needs. Please read the following policy regarding the shipping and delivery of our offline courses:

1. Course Delivery:
   Our courses are delivered offline at our institute’s campus. Once you have successfully completed the payment process on our website, you are required to visit our institute to begin your course.
2. Payment Confirmation:
   Upon successful payment on our website, you will receive a confirmation email containing your payment details. This email serves as proof of your course enrollment.
3. Institute Visit:
   You are required to visit our institute located at [Address] to attend your chosen course. Please bring along a copy of your payment confirmation email for verification purposes.
4. Course Schedule:
   Course schedules, including timings and duration, will be provided to you upon enrollment. Please adhere to the provided schedule to ensure a seamless learning experience.
5. Attendance Requirement:
   Regular attendance is mandatory for all enrolled students. Please ensure punctuality and attendance as per the course schedule.
6. Course Materials:
   Any necessary course materials, including textbooks or other resources, will be provided to you at the institute.
7. Certificate Issuance:
   Upon successful completion of your course, you will be awarded a certificate of completion. Certificates will be issued at the institute upon fulfillment of all course requirements.
8. Cancellation and Refunds:
   As our courses are delivered offline, we do not offer refunds once the payment is made. However, if you are unable to attend the course for any reason, please contact us to discuss alternative arrangements.
9. Contact Us:
   If you have any questions or require further assistance regarding course delivery or any other inquiries, please don’t hesitate to contact us at:

Kotdwara Campus:

• Phone: 9058772934, 8954499531, 8077810818
• Email: caimskotdwar@gmail.com
• Address: Near Gas Agency, Padampur Chowk, Kotdwara, Pauri Garhwal

Dehradun Campus:

• Phone: 6395868203, 6398007499
• Email: caimskotdwar@gmail.com
• Address: Plot No. 91 Mangalam, Near FCI W/H Transport Nagar, Dehradun

We thank you for choosing CAIMS Institute for your hospitality education needs. We look forward to welcoming you to our institute and assisting you in your journey towards a successful career in hotel management.